Building Better Brands.

No. The design is the variable, so each site looks nothing like the last one. What we do reuse is the machinery underneath — booking, content, the way a site gets published — because that part has to keep working at two in the morning, and novelty belongs in the part a customer sees.

We can. Some clients arrive with everything ready, some need the words, and some need the words and the photography. It is a question in the estimator because it genuinely moves the number.

If you want to, yes. We build on WordPress when content changes often enough to matter, and hand over a site your team can actually use rather than one that needs us for every paragraph.

Whatever fits the job. WordPress when your team needs to edit content themselves, a static or headless build when speed and security matter more, and custom work when the site needs to do something specific. We recommend rather than default, and we will tell you what each choice costs.

Yes — Shopify for direct-to-consumer, WooCommerce when the shop sits on a WordPress site. Catalogue size and needs like subscriptions or wholesale are what drive the cost.

Launch is when real traffic starts finding the gaps, so it is the wrong moment to disappear. We stay on while that settles. After that a care plan is optional — some clients need it, some genuinely do not, and we will tell you which we think you are.

Our managed platform watches for hack attempts, patches the vulnerabilities it finds, and keeps backups you will hopefully never need. It also covers uptime checks and small content updates on request. Meg runs it.

Yes, and it covers the whole stack rather than just the files: managed hosting and deploys, domains, DNS, email, TLS certificates, backups and monitoring. The point is one number to call when something is down.

Priority support for sites built on the Divi page builder. It covers the fixes, the updates that occasionally break layouts, and the customisations the builder will not do on its own — custom CSS and child themes included.

A booking system that lives on your own site instead of sending customers to someone else’s. Six steps from choosing a service to confirmation, per-specialist availability, and an admin side with day, week and month views that your team can actually run.

A site assistant that answers from your own content — services, team, FAQs — and can book an appointment without leaving the conversation. There is no AI subscription behind it, so it cannot run up a bill per message. When it does not know, it falls back to phone or WhatsApp rather than guessing.

Yes. Haswell Book and Haswell Chat both install on an existing WordPress site and work independently. Chat gains an in-conversation booking flow when Book is installed too.

Your content lives with us and your website is generated from it, with booking and chat already wired in. You edit through an owner dashboard rather than WordPress, and there is no server, no plugin updates and no hosting bill on your side. It suits appointment-led businesses best — clinics, studios and trades.

A project is one defined piece of work, priced up front — most rebuilds run this way. A care plan is monthly cover for a site that is already live. A retainer is a standing block of design and build time each month, for businesses shipping changes often enough that separate projects stop making sense.

Every site is built to be found by both readers that matter now: search engines and AI models. That means clean structure, fast pages, sensible metadata and the structured data that lets an assistant quote you. We do not run ongoing ad campaigns.

No. The estimator gives an indicative range from a handful of answers — a starting point for a conversation, not an offer or a contract. Real scope can move the number either way, and nothing is binding on either of us until there is a signed, written proposal.

You own the final deliverables once they are paid for in full. We keep ownership of our underlying tools, components and methods, and we may show the finished work in our portfolio unless you ask us not to. Your signed agreement is what governs the detail.

We work with clients remotely as standard, so location is rarely the deciding factor. Calls, reviews and handover all happen online, and you see work in progress in a real browser at every stage.

Three people means a handful of projects at a time, and we are taking work for the next quarter. If the timing does not suit you, or the project is not the right fit, we will tell you that instead of quoting.

Run the estimator for a range, or email hello@haswellcreative.com and we will set up a call — either reaches the same three people. It helps to come with the one thing your customers keep phoning to ask. That is usually where the new site starts.