What does a project cost?
It depends on scope, so rather than publish a number that fits nobody: the estimator on this site walks through a few questions and gives a real range at the end. It takes about a minute, and Jeff reviews every quote personally.
How long does it take?
Most projects run eight to twelve weeks end to end. Expedited is four to eight. We do take rush work under four weeks when the scope genuinely allows it, and we will say so when it does not.
What does the process look like?
It starts with the one thing your customers keep phoning to ask — that usually tells us what the new site should lead with. From there: identity and messaging, design, build, launch. You see work at every stage rather than a reveal at the end.
Can you work with the brand we already have?
Yes, and often that is the right call. If the identity is working, we anchor to it and spend the budget elsewhere. If it is fighting you, we will tell you why before suggesting you change it.
Will our team be able to edit the site?
If you want to, yes. We build on WordPress when content changes often enough to matter, and hand over a site your team can actually use rather than one that needs us for every paragraph.
What happens after launch?
We stay on to sort out whatever surfaces once real traffic arrives. After that, a care plan is optional — some clients take it, some do not need it.
Do you write the copy?
We can. Some clients arrive with everything ready, some need the words, some need the words and the photography. It is a question in the estimator because it genuinely moves the number.
What is “AI-first design” and does it actually do anything?
More and more customers ask ChatGPT, Perplexity or Gemini before they touch a search engine, and the answer names two or three businesses. Being one of them depends on whether a model can read your site and trust what it finds: real semantic HTML rather than a soup of nested divs, structured data stating what you do and where you do it, and answers written plainly enough to be quoted. It is not a bolt-on or a monthly fee — it is how we build, and it is the same discipline as answering the question a customer would have phoned to ask.
Can you improve AI visibility on a site you did not build?
Usually, yes, and it is often the cheapest useful thing we can do for an existing site. We audit what a model actually sees when it reads your pages, fix the structure and markup underneath, and rewrite the handful of answers that matter. It does not require a rebuild.
Can we buy the booking or chat plugin on its own?
Yes. Haswell Book and Haswell Chat both install on an existing WordPress site and work independently — chat gains an in-conversation booking flow when Book is there too. Neither needs an AI subscription, so there is no per-message cost to watch.
What is the managed platform, exactly?
Your content lives on our multisite and your website is generated from it, with booking and chat already wired in. You edit through a dashboard rather than WordPress, and there is no server, no plugin updates and no hosting bill on your side. It suits appointment-led businesses best — clinics, studios, trades.
How do we start?
Run the estimator for a range, or send a note and we will set up a call. Either reaches the same three people.